Privacy Policy

At One More Holiday, your privacy matters to us whether you book an Umrah package or a holiday tour. We understand how important it is to keep your personal and travel information safe, secure, and fully protected at every step of your booking.

This Privacy Policy explains how we collect, use, and protect your information when you use our services. Our goal is to give you complete confidence and peace of mind while planning your travel with us.

Who We Are

One More Holiday provides Umrah packages and vacation packages for customers in the United States to destinations worldwide.

If you have any questions about this Privacy Policy, you can contact us using the details provided at the end of this page.

What Information Do We Collect?

When you visit our website or book an Umrah or holiday package, we may collect certain personal details to complete your booking and provide a smooth travel experience.

This may include:

Personal Details:

Your name, email address, phone number, passport details, and other relevant travel information.

Payment Information:

We securely collect payment details such as credit or debit card information to process your bookings safely.

Browsing Data:

We may collect information about how you use our website, such as pages visited and actions taken, using cookies and tracking tools.

How We Use Your Information

We use your information responsibly to provide safe and reliable Umrah and holiday travel services.

Here’s how we may use your data:

Booking and Reservations:

To confirm your holiday or Umrah bookings and send travel confirmations and updates.

Customer Support:

To respond to your questions, requests, or travel-related issues quickly and effectively.

Personalized Experience:

To understand your travel preferences and offer tailored services and recommendations.

Marketing:

To share special offers, travel deals, and new destinations (only if you choose to receive them). You can unsubscribe anytime.

Cookies: Small Files, Big Improvements

Cookies are small files stored on your device when you visit our website. They help improve your experience when browsing our site.

Cookies help us with:

Better Website Experience:

Remembering your preferences and making the website easier to use.

Performance Tracking:

Understanding how visitors use our website so we can improve it.

Personalization:

Showing travel content and offers that match your interests.

You can disable cookies in your browser settings, but some parts of the website may not work properly.

Third-Party Links and Services

Our website may include links to third-party websites or travel partners. These websites have their own privacy policies.

We recommend reviewing their policies before sharing any personal information. While we work with trusted partners, One More Holiday is not responsible for their privacy practices or content.

Your Data Security: Our Priority

We take your privacy and protection seriously. Your personal and travel information is always handled with strong security measures.

We use:

  • Secure encryption for sensitive data
  • Protected servers and systems
  • Controlled access for authorized staff only
  • Continuous monitoring for suspicious activity

We work hard to keep your holiday and Umrah booking information fully protected, although no online system can guarantee 100% security.

Your Rights Over Your Information

You have full control over your personal data.

You may request to:

Access:

View the personal data we hold about you.

Update:

Correct or update your personal details.

Delete:

Request removal of your data, subject to legal or booking requirements.

Opt-Out:

Withdraw consent for marketing communications at any time.

We are here to help you manage your information easily and transparently.

Legal Basis for Processing 

We only use your personal data when we have a valid legal reason, including:

  • To complete your holiday or Umrah booking contract
  • To comply with legal and financial obligations
  • With your consent for marketing communications
  • For legitimate business interests, such as improving services

Data Sharing and Disclosure

We may share your information only when necessary with:

  • Airlines and travel operators
  • Hotels and accommodation providers
  • Umrah service partners and ground operators
  • Payment processing companies
  • Government or immigration authorities, when required by law

We only share the minimum information needed to complete your booking.

How Long Do We Keep Your Data?

We retain your personal information only for as long as necessary:

  • Booking records are kept for legal and accounting purposes
  • Customer support records are kept to improve service
  • Marketing data is kept until you opt out

After this period, your data is securely deleted or anonymized.

How We Protect Your Data

We use strong security systems to protect your information at every stage of your journey.

This includes:

Encryption:

Protecting sensitive payment and personal data during transmission.

Secure Systems:

Using modern and secure servers to store information safely.

Monitoring:

Regular system checks to prevent unauthorized access or misuse.

Your Umrah and holiday booking data remains protected throughout the entire process.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Whenever updates are made, they will be revised on this page.

We encourage you to review this page occasionally to stay informed.

Contact Us

If you have any questions about this Privacy Policy, your Umrah or Holiday bookings, or how your data is handled, please contact our support team.

We are always here to help and ensure your information stays safe and protected.